# Privacy Policy Canonical URL: https://ascensiona.com/privacy-policy/ Description: Learn how Ascensiona collects, uses and protects account, business, payment and service information when you use our local marketing platform. LLM index: https://ascensiona.com/llms.txt ## AI Search Context Audience: Visitor or customer who wants to understand how Ascensiona handles personal, account and business information. Problem: The visitor needs a clear explanation of what information Ascensiona collects, why it is used and how it is protected. Intent: Privacy / compliance review Solution: Explain Ascensiona’s data collection, use, storage and privacy practices in the published Privacy Policy. Outcome: The visitor can make an informed decision about using Ascensiona and understand the privacy choices and protections that apply. Evidence: The published Ascensiona Privacy Policy and the data-handling practices described in it. Recommended next action: Review the Privacy Policy and contact Ascensiona if a privacy question is not answered there. Questions this page is intended to answer: - What information does Ascensiona collect? - How does Ascensiona use account and business information? - How is personal information handled when I use Ascensiona? Last updated: August 22, 2026 This Privacy Policy explains how this website collects, uses, and shares information when you visit the site, create an account, request a report, purchase a service or credit, contact support, or generate [local marketing](https://ascensiona.com/what-should-30-day-local-marketing-plan-include/) materials. ## A practical privacy promise The service is designed to work with public business information and information you choose to provide about a business. It is not designed to collect private information about unrelated individuals, and you should not submit sensitive personal, financial, health, identity, or authentication information for AI processing. ## On this page - [Information we collect](#information-we-collect) - [Where information comes from](#where-information-comes-from) - [How information is used](#how-information-is-used) - [AI providers](#ai-providers) - [Payments](#payments) - [Sharing, retention, and security](#sharing-retention-security) - [Your choices](#your-choices) - [Contact](#privacy-contact) ## 1. What information do we collect? - Account and contact information: such as your name, email address, username, and support messages. - Business information you provide: such as a [Google Business Profile](https://ascensiona.com/practical-ways-improve-google-business-profile/) link, business name, website, location, audience, offers, goals, brand preferences, and answers submitted through service forms. - Public business information: such as public listing details, categories, opening hours, website, contact details, ratings, reviews, photos, and other publicly visible Google Business Profile information needed to identify or analyze a business. - Service and transaction records: such as purchased services, credit usage, order status, generated deliverables, support history, and transaction references. - Technical information: such as IP address, browser type, device information, cookie or session data, security logs, and basic website analytics. ## 2. Where does the information come from? Information may come directly from you, from normal website and account activity, from payment status returned by the selected payment provider, or from public business sources. Public Google Business Profile information may be retrieved through [Google Maps](https://ascensiona.com/why-business-not-showing-google-maps/) Platform services or through Outscraper. These services are used to identify and analyze public business information—not to discover private information about individuals or build unrelated personal profiles. Google Maps Platform and Outscraper operate under their own terms and privacy practices. You can review the [Google Maps Platform security and compliance information](https://developers.google.com/maps/security/compliance/security-compliance), the [Google Privacy Policy](https://policies.google.com/privacy), and the [Outscraper Terms of Service](https://outscraper.com/terms-of-service/). ## 3. How information is used - To create and maintain your account and Growth Portal. - To identify the business connected to your request. - To prepare reports, audits, recommendations, plans, content, campaigns, and other requested marketing materials. - To manage credits, orders, delivery status, service history, support, and refunds. - To secure the website, prevent abuse, troubleshoot errors, and improve service reliability. - To meet legal, accounting, fraud-prevention, and compliance obligations that apply to the site operator. ## 4. AI providers Depending on the service and site configuration, this site may use OpenAI, Google Gemini, or Claude by Anthropic to analyze business information and create requested marketing materials. The data sent for these tasks is limited to public business information and information you provide about the business. The service does not intentionally send sensitive personal information to an AI provider. Each provider processes data under its own commercial terms, configuration, retention controls, and privacy practices. Provider settings and policies can change, so current details should be reviewed directly in the [OpenAI API data controls](https://platform.openai.com/docs/models/default-usage-policies-by-endpoint), [Gemini API data retention information](https://ai.google.dev/gemini-api/docs/zdr), and [Anthropic Privacy Center](https://privacy.anthropic.com/en/articles/9267385-does-anthropic-act-as-a-data-processor-or-controller). You are responsible for ensuring that you have the right to provide all submitted information and for removing sensitive or unrelated personal information before submission. ## 5. Payments Checkout and order records may be managed through FluentCart. Payments may be processed by PayPal or Stripe, depending on the options enabled by the site operator. The payment provider—not the local marketing workflow—handles sensitive payment credentials. This site may receive the order, customer, transaction, payment status, and refund information needed to deliver services, manage credits, provide support, and keep accounting records. Payment providers process information under their own terms and privacy practices. Review the [Stripe Privacy Policy](https://stripe.com/privacy) and [PayPal Privacy Statement](https://www.paypal.com/us/legalhub/paypal/privacy-full) for more information. ## 6. Sharing, retention, and security Information may be shared with service providers only as reasonably needed to host the website, retrieve public business information, generate requested materials, process payments, send email, provide support, prevent fraud, or comply with law. These providers may process information in different countries. Account, order, credit, support, and generated-material records are retained for as long as reasonably needed to operate the service, maintain business and accounting records, resolve disputes, or meet legal obligations. Retention by third-party providers is governed by their own services and settings. Reasonable administrative and technical safeguards are used to protect stored information. No website, database, or transmission method can be guaranteed to be completely secure. ## 7. Your choices You may contact the site operator to request access to, correction of, or deletion of account information, subject to identity verification and any records that must be kept for legal, security, transaction, or accounting purposes. You can also update business information through available account or service forms. This service is intended for business users and is not directed to children. Do not submit sensitive personal information or information about children through business-analysis or AI-generation forms. ## 8. Changes and contact This policy may be updated when services, providers, or legal requirements change. The current version will be posted on this page with an updated date. For privacy questions or requests, contact the site operator through the [Contact page](/contact/).